Privacy Policy

Last Updated: 29 Stepember 2025

At Code Aesthetics, we are committed to protecting the privacy, security, and personal information of our customers, partners, and website visitors. This Privacy Policy outlines how we collect, use, store, disclose, and safeguard your data when you visit www.codeaesthetics.in, interact with our services, or make a purchase.

We follow transparent data practices and adhere to high standards of confidentiality and consumer protection.

1. Our Commitment to Your Privacy

• • We collect only the information required to provide a smooth purchasing, training, and service experience.

  • We do not sell, rent, or share personal information with unauthorized third parties.

  • We maintain strict internal controls to ensure responsible data handling.

  • Our objective is to build long-term trust through ethical and secure data practices.

2. Contact Information

For any privacy-related queries or data requests:

📧 Email: info@codeaesthetics.in
📍 Address: Code Aesthetics, Delhi, India
📞 Customer Support: 1800-570-0171

We aim to respond within 7 working days.

3. Types of Information We Collect

We collect the following categories of personal data:

(a) Device & Browsing Information

Automatically captured when you use our website:

• IP address, browser type, operating system, and device information

• Pages viewed, time spent, search activity, and interactions

• Cookies and analytics identifiers for optimizing performance

(b) Order & Transaction Information

Collected when you make a purchase:

• Name, email, phone number

• Billing and shipping address

• Payment information (processed securely via payment gateways)

• Order history and related communication

(c) Customer Support Information

Collected when you contact us:

• Queries, documents, attachments, feedback, call details

• Information voluntarily shared for training or service support

4. Why We Collect Your Data

We process your personal information for:

• Order confirmation, delivery, installation, and technical support

• Providing training, warranty, and after-sales service

• Sending order updates, invoices, and service reminders

• Responding to queries and improving customer experience

• Fraud prevention, security monitoring, and risk management

• Compliance with legal and regulatory obligations

• Marketing offers and updates (only if you opt-in)

5. Sharing of Personal Information

We share your data only with trusted partners and only when necessary:

• Delivery and logistics companies

• Payment gateways and financial institutions

• IT, hosting, and security providers

• Legal authorities when required under Indian law

No information is shared for commercial resale or unauthorized use.

6. Cookies & Tracking Technologies

We use cookies and tracking tools for:

• Remembering login and cart preferences

• Enhancing website performance and personalization

• Collecting analytics to improve our services

• Showing relevant promotions via Google, Meta, and other platforms

You can manage or disable cookies through your browser settings.

7. Advertising & Analytics

• We use analytics and advertising tools to understand user behavior and serve relevant content:

  • Google Analytics

  • Meta (Facebook/Instagram) Ads

  • Retargeting and remarketing technologies

  You may opt out of personalized ads via respective platform settings.

• •  

8. Data Retention Policy

• We retain personal data only for as long as necessary:

  • To fulfill purchases and service requests

  • To comply with tax, warranty, and legal requirements

  • To maintain transactional and support records

  If you wish to delete your data, you may send a request anytime.

9. Your Rights as a Customer

You have the right to:

• Access the information we hold about you

• Correct inaccurate or outdated details

• Request deletion (where legally allowed)

• Withdraw consent for marketing communications

• Request a portable copy of your personal data

All requests can be submitted via info@codeaesthetics.in.

10. Data Security Measures

We use multiple layers of security to protect your information:

• SSL encryption for all payments

• Secure servers and firewall protection

• Regular malware scanning and system audits

• Restricted access to sensitive data

No digital platform can guarantee absolute security, but we implement industry-best practices.

11. Children’s Privacy

Our website and services are intended for individuals 18 years and above.

We do not knowingly collect data from minors.
If you believe a child has shared information with us, please contact us for immediate removal.

12. Do Not Track Signals

Our website currently does not respond to DNT browser signals.

13. Policy Updates

We may update this Privacy Policy to reflect:

• Changes in legal requirements

• Security enhancements

• Modifications to our services

The latest version will always be available on our website.

14. Complaints & Grievance Redressal

If you believe your privacy rights have been violated:

📧 info@codeaesthetics.in
📞 1800-570-0171

We aim to resolve all complaints within 30 days.
If unresolved, you may escalate the matter to the appropriate authority in India.