Term & Conditions

Last Updated: 29 Stepember 2025

Welcome to Code Aesthetics, a trusted distributor of advanced aesthetic and laser technologies in India. Our portfolio includes Diode Laser Hair Removal systems, Pico Lasers, CO₂ Fractional Laser devices, Slimming equipment, Q-Switch ND Yag Lasers, MNRF platforms, and other professional-grade solutions for dermatology and aesthetic practices.

By accessing or purchasing from www.codeaesthetics.in, you agree to comply with the Terms & Conditions outlined below. These terms ensure transparency, safety, and a consistent service experience for all customers.

1. Customer Care & Support

We prioritize customer satisfaction and operational excellence.

• Our support team is available for queries related to product details, pricing, technical specifications, delivery timelines, training, and after-sales service.

• Response time is typically 24–48 business hours.

• Support is available via info@codeaesthetics.in or the contact form on our website.

2. Privacy & Data Safety

We respect your privacy and follow strict data safety practices.

• Personal information is collected only for order fulfillment, training coordination, delivery, and customer support.

• All transactions are secured through SSL encryption and certified payment gateways.

• We do not sell, rent, or share customer data with unauthorized third parties.

• For detailed information, please refer to our Privacy Policy.

3. Products, Specifications & Pricing

• To ensure continuous innovation, product specifications may be updated without prior notice.

  • Images on the website are for illustration and may differ slightly from the actual product due to upgrades or manufacturing enhancements.

  • Customers are encouraged to rely on the official product descriptions and specifications provided on the website.

  • All prices are subject to change based on market conditions, supplier updates, and regulatory requirements.

  • Discounts, offers, and promotions are time-bound and may not be applicable once expired.

4. Wholesale & Business Partnerships

We collaborate actively with dermatology clinics, aesthetic centers, and distributors.

• Bulk purchase and partnership inquiries are encouraged.

• We offer training support, product education, marketing assistance, and business guidance to partners.

• For wholesale requests, please email info@codeaesthetics.in.

5. Training & Certification

• We provide operational training for equipment purchased from Code Aesthetics.

  • The training certificate issued covers operational knowledge only.

  • It does not replace medical certifications, licenses, or approvals required by regulatory bodies.

  • Buyers are responsible for obtaining all legally required permissions to perform treatments in their region.

6. Usage & Responsibility Disclaimer

• All products sold are intended for cosmetic and aesthetic purposes unless explicitly stated otherwise.

  • Certain equipment may include certifications such as CE/FDA/ISO; customers may request documentation prior to purchase.

  • By purchasing, the buyer accepts responsibility for:

    • Proper installation and safe usage of equipment

    • Ensuring compliance with all applicable laws and regulations

    • Preventing misuse that may cause harm to clients or operators

  • Buyers confirm they are trained, qualified, or licensed (where legally required) to operate the equipment.

7. Payment Terms

We support multiple secure payment methods, including:

• Credit/Debit Cards

• UPI & Net Banking

• PayPal

• Offline Bank Transfer

Important Notes:

• Full payment is required before dispatch unless otherwise agreed in writing.

• Taxes, duties, and import charges (if applicable) are the buyer’s responsibility.

8. Shipping, Delivery & Installation

• Delivery and installation are handled with professional care.

  • Delivery timelines vary based on product type and location.

  • Customers will receive expected delivery details during order confirmation.

  • Installation or demonstration (for relevant machines) is arranged by our technical team.

  • Code Aesthetics is not responsible for delays caused by logistics partners, customs, or unforeseen events.

9. Returns, Refunds & Warranty

• Due to the nature of aesthetic and medical-grade equipment, returns are accepted only in the following cases:

  • Manufacturing defects

  • Wrong product delivered

  All products include a manufacturer warranty as specified at the time of purchase.

  Refunds, where applicable, are processed within 7–10 business days after inspection.

  For detailed terms, refer to our Refund & Returns Policy.

10. Limitation of Liability

• Code Aesthetics is not liable for:

  • Improper, unsafe, or unauthorized usage of equipment

  • Injuries, skin issues, or property damage arising from misuse

  • Treatment outcomes or results performed by clinic staff or practitioners

  Buyers agree to indemnify and hold Code Aesthetics harmless against claims arising from misuse, negligence, or non-compliance.

11. Governing Law & Dispute Resolution

• • These Terms & Conditions are governed by the laws of India.

  • Disputes should first be addressed through mutual discussion.

  • Unresolved matters will be settled under the Arbitration and Conciliation Act, 1996.

  • Delhi courts shall have exclusive jurisdiction.

12. Acceptance of Terms

By browsing our website, placing an order, or engaging with Code Aesthetics, you acknowledge that you have read, understood, and agreed to abide by these Terms & Conditions.