Privacy Policy

Last Updated: 29 Stepember 2025

At Code Aesthetics, we are dedicated to safeguarding the privacy and personal information of our customers, partners, and website visitors. This Privacy Policy explains in detail how we collect, store, use, and protect your data when you visit www.codeaesthetics.in, interact with our services, or make a purchase.

We believe in complete transparency, and our policies are designed in line with best practices in data security, compliance, and consumer protecti

1. Our Commitment to Your Privacy

• We respect your right to privacy and handle all personal data responsibly.

• We collect only the information necessary to provide you with a seamless shopping and support experience.

• We never sell or rent your personal information to unauthorized third parties.

• Our goal is to build long-term trust and credibility with every customer.

2. Contact Information

For any privacy-related queries, complaints, or requests regarding your data, please contact us:

📧 Email: info@codeaesthetics.in
📍 Address: Code Aesthetics, Delhi, India
📞 Phone: 1800-570-0171

Our support team will respond within 7 working days.

3. Types of Information We Collect

(a) Device Information

When you browse our site, we automatically collect technical details such as:

• Your IP address, browser type/version, device details, operating system, and internet service provider.

• Information about your browsing behavior, pages visited, products viewed, and search queries.

• Cookies and analytics data to help us optimize website performance.

(b) Order Information

When you place an order with Code Aesthetics, we collect:

• Full Name

• Billing and Shipping Address

• Contact Number and Email ID

• Payment Details (Credit/Debit Card, UPI, Bank Transfer, or other methods)

• Purchase History for record-keeping and after-sales support

(c) Customer Support Information

When you contact us via email, chat, or phone:

• We collect the information you provide voluntarily (queries, documents, attachments, feedback).

• This helps us provide better service, resolve issues faster, and improve customer satisfaction.

4. Why We Collect Your Data

We collect personal information for the following purposes:

• To process your orders, payments, and shipments efficiently.

• To provide installation, training, and after-sales support.

• To communicate order updates, invoices, and confirmations.

• To send product updates, offers, and promotions (if opted-in).

• To protect against fraud, unauthorized transactions, and misuse of our services.

• To comply with legal and regulatory obligations in India.

5. Sharing of Personal Information

We may share your personal data only in limited circumstances, such as:

• With logistics and courier partners to ensure smooth deliveries.

• With payment gateways and banking institutions to process transactions securely.

• With IT and security providers to safeguard our website and prevent fraud.

• With legal or government authorities when required under applicable laws.

6. Cookies & Tracking Technologies

Cookies are small text files stored on your device to improve browsing. At Code Aesthetics, we use cookies for:

• Remembering your login, cart, and browsing preferences.

• Improving website speed, personalization, and performance.

• Tracking analytics and visitor behavior to improve products and services.

• Showing you relevant ads through Google, Meta, and other platforms.

7. Advertising & Analytics

• We use Google Analytics, Meta Ads, and remarketing tools to better understand user behavior.

• These tools help us create relevant ads and improve customer experience.

• You can opt out of personalized advertising:

  • Google Ads

  • Facebook Ads

8. Data Retention Policy

• We retain customer data as long as it is necessary for business and legal purposes.

• Order and payment details are stored securely for tax and compliance requirements.

• If you wish to have your data deleted, you may contact us anytime.

9. Your Rights as a Customer

As a user of Code Aesthetics, you have the right to:

• Access – request details of the personal data we hold about you.

• Correction – request updates or changes to your data.

• Deletion – request permanent removal of your personal data (where legally permissible).

• Opt-out – unsubscribe from marketing communications.

• Data Portability – request a copy of your stored data.

10. Data Security Measures

We implement strict data protection protocols, including:

• SSL-encrypted payment gateways

• Firewalls and intrusion detection systems

• Regular system audits and monitoring

• Access restrictions to sensitive data

While we follow industry best practices, no online system can be guaranteed 100% secure.

11. Children’s Privacy

Our website is intended only for individuals aged 18 and above.

• We do not knowingly collect information from minors.

• Parents/guardians who believe a child has provided personal data should contact us immediately for removal.

12. Do Not Track Signals

At present, our website does not respond to “Do Not Track” (DNT) browser signals.

13. Policy Updates

We may revise this Privacy Policy periodically to reflect:

• New legal requirements in India

• Updated security technologies

• Changes in business operations

14. Complaints & Grievance Redressal

If you believe your privacy rights have been violated:

• Contact us at info@codeaesthetics.in with full details.

• We aim to resolve complaints within 30 days.

• If you remain unsatisfied, you may escalate the issue to the relevant data protection authority in India.

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